Privacy Policy

 

Last updated: 1/29/2024

This Privacy Policy outlines how Soulshine Design ("we," "our," or "us") collects, uses, discloses, and safeguards personal information that we collect from individuals ("you" or "your") who interact with our website, products, and services. We are committed to protecting your privacy and ensuring the security of your personal information.

Please take a moment to carefully read and understand this Privacy Policy to ensure that you are fully aware of how we handle your data.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

1.1. Personal Information: Your name, email address, postal address, phone number, and other contact information.

1.2. Payment Information: Credit card or other financial information used for transactions with us.

1.3. User Content: Any content you provide to us, such as reviews, comments, or other feedback.

1.4. Technical Data: Information about your device, browser, IP address, and browsing history when you visit our website.

1.5. Cookies: Information obtained through the use of cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. To Provide Services: To process and fulfill orders, provide customer support, and respond to your inquiries.

2.2. Marketing and Communication: To send you updates, newsletters, promotional materials, and other information about our products and services. You may opt-out of receiving marketing communications at any time.

2.3. Improvement of Services: To analyze and improve our products and services, website functionality, and user experience.

2.4. Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our terms and policies.

3. Disclosure of Your Information

We may share your personal information with:

3.1. Third-Party Service Providers: Trusted third-party service providers who assist us in operating our business, including payment processors, shipping partners, and IT service providers.

3.2. Legal Authorities: When required by law or in response to valid legal requests, we may disclose your information to comply with legal obligations or protect our rights, privacy, safety, or property.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

5.1. Access and Correction: You can access and update your personal information through your account settings. If you need assistance, please contact us.

5.2. Deletion: You may request the deletion of your personal information, subject to legal requirements.

5.3. Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

5.4. Opt-Out: You can opt-out of receiving marketing communications by following the instructions in our emails or by contacting us.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website with the effective date.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at soulshinedesign@netsavi.com.

Thank you for choosing Soulshine Design. Your privacy is important to us, and we are committed to safeguarding your personal information.