The processing time for an order depends on various factors, including the time of year, product availability, and order size. In general, most orders are processed within 1-3 business days after the order is submitted.

Shipping

We currently offer Standard Shipping rates which are calculated at checkout. We currently ship to US and US Territories including: P.O. Boxes, All US Military bases, APO/FPO, American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. With domestic US couriers, standard shipping typically arrives in 5-10 business days. We also currently ship to the following countries: Australia, Canada, New Zealand. With international couriers, standard shipping typically arrives in 5-10 business days. We cannot guarantee shipping times.

Returns & Exchanges

Soulshine Design offers both print-on-demand, custom products and manufactured products. Custom-made ("Made to Order") product info is available on each product page where applicable. Custom products are unique and produced only once ordered. This also means that returns and exchanges are not supported for these products if you ordered the wrong size, color, or simply changed your mind.

For manufactured products, only US orders are eligible for return services, we are not accepting returns for orders that are shipped to customers outside the US at this time. Final sale & non-returnable categories include: bodysuits, intimates/lingerie, jewelry, and swimwear. Returnable items will be accepted for unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Please see our Return Policy on all other issues such as defective items and/or lost or damaged products during shipment.